Privacy Policy

1. Introduction

WorkSmiths ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management platform and related services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, password)
• Profile information (job title, department, profile picture)
• Project and task data you create
• Files and attachments you upload
• Communications within the platform (messages, comments)
• Payment information (processed securely through Razorpay)

2.2 Information Collected Automatically

• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)
• Usage patterns and feature interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Team Members: Data shared within your organization as per your settings
• Service Providers: Third-party vendors who assist in providing our services (hosting, payment processing, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication with password hashing (bcrypt)
• Role-based access controls (RBAC)
• Regular security audits and vulnerability assessments
• Secure cloud infrastructure (AWS/equivalent)

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time. Some data may be retained for legal compliance or legitimate business purposes.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications
• Withdraw consent where applicable

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: